Sales receipts/Invoice details are sent on completion of a transaction, if you have created an account, past order details will also be available in the ORDERS section.

You may cancel your order (or any part of it) at any point before products are delivered to you and up to 14 days afterwards. You may do so either by notifying us by email, fax or writing to us, giving your full name, address and order details, or by returning the product(s). You may not cancel your order if the product consists of perishable items such as feed, or if the product has been customised or made to your own specifications unless the products were faulty or damaged when delivered to you. Where you decide to cancel an order after it has been despatched, you will be under a duty to return them to us at your own risk and cost. All such goods should be returned within 14 days of your cancellation of the order. Until such time as they are returned you must retain possession of the products and take reasonable care of them. You should return the products to us unused, as new (except to the extent reasonably necessary to examine them), in saleable condition and with the original product packaging. Money will be refunded to the same account debited during purchase, excluding the original delivery cost.

Yes - out of stock items generally indicate that we are awaiting delivery from our suppliers, if you would like to be notified of availability, please contact us.

Orders may be shipped anywhere in the UK and overseas. For overseas orders that incur additional delivery costs, we will contact you to provide a quote.